FAQs

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  • Should I go with a sand or cartridge filter on my new pool?

    The choice you make depends on your priorities. If you are time-poor or don’t have the time to constantly clean your cartridge, then a sand filter with glass media is going to be the best solution. Cartridge filters need to be cleaned every 2 weeks in summer and every 4 weeks in winter and takes about 20 minutes. Sand filters only take around 1–2 minutes just by moving a lever on the top of the filter.

  • I have a spa with a lockable cover. Do I need a pool fence?

    In short, yes. Under the Pool Safety Act, the cover is not deemed as a suitable means of preventing a child from entering the spa as the covers could be left off. When you have a pool fence with a self-closing and latching gate, it takes out the human element.

  • How often should I have my pool or spa maintained by a professional?

    We recommend that you have a professional visit your swimming pool or spa every few months. We can check to see if any early stage issues are present, such as leaks, black spot or other damage to the pool or spa. Our maintenance services are affordable and they can be done weekly, 2 weekly or 4 weekly.

  • I don’t have a lot of outdoor space for a pool, what are my options?

    We have several swim spas ranging from 4.4m up to 6m long and 2.25m wide x 1.3m deep. Swim spas are becoming very popular because of their many features and are half the price of a pool in the ground.

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Your Questions, Answered

Welcome to the Aquatic Pool & Spa Services FAQs page. Here, we’ve compiled answers to common questions our customers have about pool and spa maintenance, repairs, equipment and pool safety.


Whether you’re looking for guidance on choosing sand or cartridge filters or ensuring your pool meets safety compliance standards, our FAQs provide valuable insights.


Based in Yeppoon and servicing Capricorn Coast, our goal is to ensure your pool and spa experience is seamless, enjoyable and worry-free. We also provide spa installation to clients in Rockhampton, Gladstone and Emerald.


If you need further assistance, our expert team is always ready to help. Call us today on (07) 4938 3755.

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